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Faq

Frequently Asked Questions

Hopefully we can answer your questions. If you have any additional questions about Coiner Market, Please send us a message any time .

01 Is Registration Required on Your Site?

Yes, registration is required, a standard KYC is mandatory for registration. By signing up for our service, you can Enjoy our vast range of services and referral program.

02 How do I Manage my Account?

To make changes to your account information, first go to your account Settings Sign in to your account. Select “Your Profile Tab”. Select “Edit Profile”. To change your Profile Information. To edit you Password. Select “edit password”. Enter your current password. Enter your new password twice. Select “change password” to complete and save your changes.

03 How to Buy Currency?

Simply complete the registration process and sign into your account dashboard, visit the deposit tab and select your preferred mode of deposit using your preferred gateway, fill in the required amount and complete your deposit, once account is funded, visit the buy tab and place and order acquire the desired currency in request, complete the required information provided to confirm your order, once order is proved your will receive your funds.

04 How to Sell Currency?

Simply complete the registration process and sign into your account dashboard, visit the sell tab and select your preferred mode of deposit, fill in the required amount and complete your deposit, once your funds is received to confirm your order, approval is granted and funds will be credited into your preferred payment option of choice.

05 How to Make an Exchange?

You need to choose the required currency of exchange and fill out an order for exchange. Click the Exchange button and follow the instructions that you see in the confirmation window of the exchange request. Once all information has been provided and funds dispatched and received by us, you will receive your required exchange within 6 network confirmations .

06 How Long Does it Take to Receive my Funds?

It takes 1-3 hours to process a transaction via most cryptocurrency payment methods, once 6-8 transaction confirmations are acquired by the network, funds are transferred.


Note: Before  Funding can be approved KYC and AML must be fulfilled.

  • Bitcoin (BTC):  Instantly.
  • Ethereum (ETH): Instantly.
  • Litecoin (LTC): Instantly.
  • Afrolis (AFR): Instantly.
  • Wire Transfer locally: 24-48  hours.
  • Wire Transfer International: 7 working days.
  • Debit Card locally: 24-48  hours.
  • Debit Card International: 24-48  hours.

07 Do You Have an Affiliate Program?

Yes. We have a very clear and transparent affiliate program, according to which you can receive up to 0.75% per referral transaction. Remuneration payments are from 10 USD. In your dashboard you can track the operations of your referrals online. You can get acquainted with more detailed information after registration in your Account Dashboard.

08 How to Setup Afrolis Wallet?

  • Download Atomic wallet for your preferred device here link.
  • Register and launch the app. 
  • Click on add a new coin. 
Fill out  the form fields :
  • Token contract address (0xD03DEDb7DD3b3D7A77a45Bc29A89a05BaE5ba4D3). 
  • Token full name (Afrolis). 
  • Token symbol (AFR). 
  • Token decimals (8). 
  • Once finished, click “Add token” button,
Your token will appear in your wallet that's it, Now you can generate a wallet address to send and receive Afrolis.
Note: you need to fund your wallet with ethereum (ETH) to transfer Afrolis (AFR) from your wallet any amount from $2 should be enough.

here is a brief tutorial to setup your Afrolis (AFR) wallet on Atomic wallet link

09 How to Make a Fixed Deposit?

  • Setup your Afrolis wallet to receive your coins. 
  • Exchange cryptocurrency (BTC. ETH, LTC) for Afrolis (AFR). 
  • Earn 1% profit from each fixed deposit. 
  • Exchange your Afrolis back to cryptocurrency (BTC. ETH, LTC) at any time you want, to close your deposit. 
Please note (Minimum transaction is $5 and max limit $1,000 Daily), 
  • Any order above the maximum limit will be declined and refunded.
  • Profits+ Principal Earnings will be deposited instantly.
  • Join our Social Media handles for complete transparency and quality assurance.

10 How Does Staking Work?

The Staking feature at Coiner Market provides a means of earning to potential customers. the feature allows investors secure a fixed deposit through our platform which can be terminated by the customer at any given point in time. the staking feature at Coiner Market alleviates the strain of paper work procedures in the tradition financial system and  profits are accumulated when other customers secure a fixed deposit equating to the fixed volume invested by a previous party, driving the price of Afrolis 1% increment in value per stake volume injected into the system. The total income generated by Coiner Market is used as liquidity for local daily purchase orders of bitcoin, litecoin, ethereum and fiat which generates between 1-4% profit  per transaction for the company and the general public who secure their funds in Afrolis (AFR).

Procedure:
to secure a fixed deposit with us:
  • Register an account on our platform.
  • Setup your Afrolis Wallet, see F.A.Q on setting up a Afrolis Wallet.
  • Exchange bitcoin (BTC), Ethereum (ETH) or Litecoin (LTC) for Afrolis (AFR) or buy Afrolis (AFR) with fiat into wallet .
  • Exchange Afrolis back to your desired cryptocurrency of choice when you need to cancel your fixed deposit. 
How does it work?
  • When a fixed deposit is placed by a customer, Afrolis (AFR) price increases automatically by 1%, this holds true only when a new fixed deposit order is place by a second party allowing profit for the initial investor to earn 1%.
  • Afrolis (AFR) price cannot increase in value unless the equating sum of volume to the initial fixed deposit is fulfilled. Guaranteeing profit to the initial investor.
  • A fixed deposit cannot be withdrawn without accumulated profit.
  • If a fixed deposit doesn't accumulate profit funds shall be held for a 30 day duration  before withdrawal can be fulfilled.
  • A fixed $10 fee is charged for withdrawals.



11 Daily Account Limits

Below are Daily Account  limits at CoinerMarket.
Note: before withdrawal can be approved KYC and AML must be fulfilled.

Deposit Limits:
  • Bitcoin (BTC): $10,000
  • Ethereum (ETH): $10,000
  • Litecoin (LTC): $10,000
  • Afrolis (AFR): $10,000
  • Wire Transfer: $100,000
  • Debit Card: $10,000
Withdrawal Limits:
  • Bitcoin (BTC):  $10,000
  • Ethereum (ETH): $10,000
  • Litecoin (LTC): $10,000
  • Afrolis (AFR): $10,000
  • Wire Transfer: $100,000
  • Debit Card: $10,000

12 Working Hours

We are always available Monday-Friday 6:00am-6:00pm +00GMT and Saturday 6:00am-6:00pm +00GMT  to serve your needs.

13 Restricted Countries

Coiner Market is available to All country members except countries situated in United States and Europe.

14 Foreign Exchange Rates

we operate at the official CBN Exchange rate.